Effective Date: 1st July 2025
Company: ASK WOLF LLC
Registered in: Austin, Texas, United States
Contact Email: hello@askwolf.agency
Jurisdiction: State of Texas
By accessing or using the services of ASK WOLF LLC (“we,” “us,” or “our”), you (“Client,” “you,” or “your”) agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
ASK WOLF LLC provides professional marketing services, including but not limited to:
- Branding & Creative Identity
- Website Design & Development
- Social Media Management & Strategy
- Paid Advertising & Performance Marketing
- SEO & Content Marketing
-Email Marketing
- Content Production & Influencer Management
- AI-Powered Growth Solutions
- International Market Launches
Services are rendered based on written proposals, contracts, or service agreements.
Clients agree to:
- Provide accurate, complete information and access to necessary tools, platforms, and materials.
- Approve deliverables promptly and maintain clear communication.
- Ensure the legality of all assets provided (images, fonts, trademarks, etc.).
- Maintain control over login credentials and third-party account security.
ASK WOLF is not liable for delays or errors resulting from incomplete information or delayed approvals by the Client.
- Payment terms are defined per project or retainer agreement.
- Payments are due upon receipt unless otherwise stated.
- Late payments incur a 5% monthly late fee.
- Deposits and onboarding fees are non-refundable unless explicitly agreed.
- ASK WOLF reserves the right to pause or terminate services due to non-payment.
- ASK WOLF LLC retains ownership of all project assets until final payment is received.
- Upon full payment, ownership of final deliverables transfers to the Client.
- We reserve the right to display completed work in our portfolio, social media, or promotional use unless otherwise requested in writing.
Both parties agree to keep confidential any proprietary or sensitive information shared throughout the collaboration. This obligation survives the end of the engagement.
- Proposals include a set number of revisions.
- Additional revisions or modifications beyond the agreed scope will be billed separately.
- Scope changes must be approved in writing and may affect the timeline and budget.
Either party may terminate the agreement with 14 days’ written notice.
Upon termination:
- All fees incurred to date become immediately payable.
- Work completed up to termination remains billable and owned by ASK WOLF until paid.
- Ongoing campaigns or scheduled content will be paused or transferred as applicable.
To the fullest extent permitted by law, ASK WOLF LLC shall not be liable for any:
- Loss of profits, income, business opportunities, or goodwillIndirect, incidental, special, punitive, or consequential damages
- Cybersecurity breaches, hacking, or unauthorized access to third-party platforms
- Financial loss, including banking issues, fraud, or chargebacks
- Downtime, delays, or technical failure of external platforms (Meta, Shopify, Google, etc.)
ASK WOLF LLC’s maximum liability shall not exceed the total amount paid by the Client for services within the 60 days prior to the claim.
While ASK WOLF implements reasonable security protocols and offers strategic guidance on securing digital assets, we cannot be held liable for:
- Compromised credentials due to weak passwords or improper access management
- Hacking incidents affecting Meta, Shopify, Google, WordPress, Klaviyo, or other third-party accounts
- Client-side data breaches, malware, phishing, or ransomware attacks
- Bank-related issues, payment processor delays, or fraudulent transactions
- Loss of access due to account bans or platform rule violations
Clients are solely responsible for securing their accounts, platforms, and devices. ASK WOLF provides best-practice recommendations but assumes no liability for third-party infrastructure or external system failures.
ASK WOLF LLC is not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, government action, labor strikes, internet failure, or pandemics.
These Terms and Conditions are governed by the laws of the State of Texas. Any legal action or proceeding shall take place in the courts located in Travis County, Texas.
ASK WOLF LLC reserves the right to modify these Terms and Conditions at any time. Changes will be published on our website and take effect immediately unless otherwise stated.
These Terms, together with any formal proposal or signed contract, represent the complete agreement between the Client and ASK WOLF LLC. Any prior understandings or communications, oral or written, are superseded.
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